samsung It responded to allegations that it was limiting the performance of thousands of apps on the latest models in the Galaxy S22 lineup. According to the company, this could be a side effect of the preventative measure. smart Fone Heating up during sports. Software updates should return control to users.
South Korean company spokeswoman Kelly Yeo told The Verge that the update was a response to complaints received. “We value the feedback we receive about our products and after careful consideration, we plan to release a software update soon so users can control performance while running game apps.”
Samsung’s announcement comes after multiple reports that its phones are intentionally limiting the performance of around 10,000 apps, including social media platforms like Instagram and TikTok, as well as games like Genshin Impact.
But the system didn’t impress popular game benchmarking apps like 3DMark, which caught the attention of experts.
Reports indicate that the culprit is an application called Game Optimizing Service (GOS), which cannot be uninstalled or disabled.
Samsung made one Application Called GOS and used the app to limit the performance of the game, making the gaming experience worse. However, according to what the Korean community found out today, Samsung has confirmed that it has put performance limits on over 10,000 apps… pic.twitter.com/U58AreZZoo
, (@GaryeonHan) 2 March 2022
“Samsung created an app called GOS and used the app to limit performance in games, making the gaming experience worse. However, according to what the Korean community discovered today, Samsung has confirmed that it has made more than 10,000 App has performance cap,” the tweet reads.
GOS is designed to optimize and improve the gaming experience on mobile phones, thereby preventing the device from overheating. But it seems that it is affecting the performance of apps that have nothing to do with games to improve battery life.
Apart from the update, it appears that Samsung has launched an investigation to identify the matter.
“Our priority is to provide the best mobile experience for consumers,” Yeo told The Verge. “The Game Optimizing Service (GOS) is designed to help gaming applications achieve optimum performance while effectively managing device temperature. GOS does not manage the performance of non-gaming applications,” he said. said.
However, Samsung did not specify when the update would be released or why popular benchmarking apps were spared the limit.
Another Android device manufacturer, oneplusHe was caught in a similar situation last year. The solution, at the time, was to optimize cell phone battery life. The Chinese later announced an option to enable and disable the customization feature.